Privacy Policy

Effective Date: July 29, 2024.

At Rooted in Balance Nutrition and Wellness, we are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Ontario privacy laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.rooted-balance.com] and use our services.

1. Information We Collect

Personal Information: We collect personal information that you voluntarily provide to us, including your name, email address, phone number, and any other details you provide when you fill out forms, book consultations, or communicate with us.

Usage Data: We collect information about your interactions with our website, such as IP address, browser type, operating system, pages visited, and the dates and times of your visits.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze website usage, and personalize content. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services.
To process and manage your bookings, consultations, and communications.
To send you updates, newsletters, promotional materials, and other information related to our services.
To improve our website, services, and user experience based on your feedback and interactions.
To respond to your inquiries, requests, and support needs.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).
Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred as part of that transaction. We will notify you of any such transfer and its implications for your information.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Under PIPEDA and Ontario privacy laws, you have the right to access, correct, or delete your personal information. You may also withdraw your consent for us to use your information, subject to legal or contractual restrictions. To exercise these rights or if you have any questions about your information, please contact us at [info@rootedinbalance.com].

6. Links to Other Websites

Our website may contain links to third-party websites not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our website and services constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Rooted in Balance Nutrition and Wellness
Royal Terrace Crescent
[Bolton, Ontario L7E 1N9
Email: rootedbalance.office@gmail.com